How to Check Your Camera and Microphone Before a Video Visit on an iPhone

What you need: An iPhone with the Safari app on its Home screen, the app with a blue compass icon.

Before you begin: The test page is free. When you tap its buttons, Safari may ask whether the page may use your microphone and then your camera. Nothing you say or show is recorded, saved or sent. The page turns your microphone and camera off by itself during the test, and also when you leave the page. If your video visit opens in Safari, this test shows whether Safari can use your camera and microphone for it.

Steps

1. On the Home screen, tap Safari, the blue compass icon. Safari opens.
2. Tap the address bar, the wide box with rounded ends where you type a website's address. It is at the bottom of the screen or at the top, depending on how your Safari is set up. The keyboard appears.
3. Type stepsonscreen.com/test, then tap Go on the keyboard. The page Test Your Camera and Microphone opens, with a Microphone section, a Camera section and a Sound section.
4. In the Microphone section, tap Test my microphone. If Safari asks whether the website may use your microphone, tap Allow.
5. Say a few words in your normal voice. A bar in the Microphone section fills from the left as you speak, and the page shows ✓ Your microphone works in this browser. About two seconds later the page turns your microphone off by itself and shows The microphone is now off. If about 10 seconds pass and the page shows The bar has not moved. instead, the page explains what to do next. Follow what it says.
6. Slide one finger up the screen to scroll down to the Camera section. Hold the iPhone so its screen faces you. Tap Test my camera.
7. If Safari asks whether the website may use your camera, tap Allow.
8. A picture from the front camera appears, shown like a mirror, with the question Do you see yourself? under it. Tap Yes. The page turns your camera off by itself, the picture goes away, and the page shows ✓ Your camera works in this browser. and The camera is now off. If you do not see yourself, tap No, the picture is black or frozen. The page turns the camera off, explains what to do next, and you follow what it says.
9. Slide one finger up the screen to scroll down to the Sound section. Tap Play a test sound and listen for a short chime. If you cannot hear it, tap Play the sound again, and while it plays, press the volume-up button on the side of the iPhone. If you still cannot hear it, tap No under Did you hear it? and follow what the page says.
10. If you heard the chime, tap Yes under Did you hear it? The page shows ✓ Your sound works in this browser.

Expected result: The page shows a ✓ message for the microphone, the camera and the sound, and then says Your camera, microphone and sound work in this browser.